Wire Mesh FAQs for Products, Costs & Shipping – TWP Inc.

A lift-gate is a device used to raise and lower items from ground level to the level of a tractor trailer. Freight companies deliver items on a tractor trailer which is approx 56 inches above the ground. These trailers are designed to load and unload at a loading dock or with a fork-lift. If your delivery location does not have a loading dock or fork-lift then you need a lift-gate. *Orders that are incorrectly processed with commercial address delivery to a location that does not meet the criteria for a commercial address as determined by the freight carrier will be subject to additional delivery... Read more

All of the following are considered residential addresses:A home or private residence Business operating out of a home Business that does not have a loading dock or fork-lift to unload the freight shipment and requires liftgate service A residential delivery includes liftgate service. *Orders that are incorrectly processed with commercial address delivery to a location that does not meet the criteria for a commercial address as determined by the freight carrier will be subject to additional delivery... Read more

Commercial addresses are those defined by the freight carrier as commercial sites. Typically these addresses are zoned as commercial real estate. Commercial address delivery charge does not include liftgate service, the destination address must either have a loading dock, or a fork-lift to unload the shipment. Please note: The fact that a business is being operated from a location does not qualify it as a commercial address. Any business being operated from a home, apartment, or other dwelling where people live on the premises is considered to be a residential address. *Orders that are incorrectly processed with commercial address delivery to a location that does not meet the criteria for a commercial address as determined by the freight carrier will be subject to additional delivery... Read more

Usually we ship using FedEx for shipping packages up to 150 lbs. For shipments of items over 150 lbs we use Old Dominion for delivery to residential addresses, and FedEx Freight for delivery to commercial addresses. We have daily FedEx and UPS pickups. See explanations below for each shipping option. Note: Business days are Monday – Friday.   FedEx Parcel (for packages less than 150 lbs). Can be shipped to both residential and commercial addresses.Ground – transit time 5-7 business days (depending on location) Express Saver – transit time 3 business days  2 day – transit time 2 business days  Standard Overnight – Next business day delivery to most U.S. cities by 3 pm Priority Overnight – Next business day delivery to most U.S. cities by 10:30 am  In Store Pick Up:Pick up at TWP location at 2831 10th St. Berkeley, CA 94710. If this option is selected, we will notify you by phone or email when your order is ready for pickup.  Use My Shipping Account:  If you have a UPS or FedEx account that you would like us to bill for the shipping charges. You will be prompted to select the shipping method, shipping service, and enter your account number on the first page of the checkout.  LTL Truck Commercial Address: Shipping via FedEx Freight for items over 150 lbs shipping to a commercial address only (does not include liftgate service).   LTL Truck Residential Address: Shipping via Old Dominion for items over 150 lbs shipping to a residential address (includes liftgate service).  USPS (for samples only):Priority mail - 1 to 3 business days within the... Read more